Draft pending review by a lawyer. This text describes what the product does today; it is not legal advice and may change before final publication.
- Full privacy notice
Explains how Tsunami handles the data of people who use the platform, visit the site or contact us, and makes clear that each clinic is responsible for its patients' data.
- Short privacy notice
The short version for forms, online booking and the patient portal: who is responsible, what data is used, for what, and how to say no.
- Terms and conditions for clinics and professionals
These are the rules for using Soluciones para Doctores as a clinic, practice or health professional: what the service does, what it does not do, who is responsible for what and how it ends.
- Terms of use for patients
These are the rules for using your clinic’s booking page, patient portal and assistant: what the assistant does, what it does not do and what your rights are.
- Cookie policy
We use only necessary cookies until you accept others. Google Analytics does not load if you do not accept it, and you can change your decision at any time.
- Data retention and deletion policy
How long we keep each type of data, what is deleted automatically, what is deleted when you ask, and how deletion works.
- Personal data processing contract
The clinic is the controller of its patients’ data. Tsunami Automation Global LLC processes it on the clinic’s behalf and only on its instructions. This contract sets the rules.
- Subprocessors and third parties that receive data
The list of providers that receive personal data to run the platform: what for, what data, in which country, and whether they can receive health data.
- Security measures
The security measures we use today to protect your clinic's and your patients' data, what the clinic is responsible for, and what we do not do yet.
- Intellectual property and open-source notices
Who owns the platform, what licence we give to clinics, that the clinic’s content belongs to the clinic and which open-source software we use.
- Payments and subscriptions
How we charge clinics: prices in pesos with taxes, invoices, recurring charges only with your permission, notice before renewal, cancellation with no penalty and refunds.
- Health-sector compliance
A summary for clinics: clinical record (NOM-004), electronic systems (NOM-024), advertising (COFEPRIS) and HIPAA. It says what the platform does, what the clinic is responsible for, and what we do not claim.